FAQFind answers to most frequent queries.
How do i place my order ?
To place your order, follow these steps:
Visit our products page and find the tee you like, choose your size and click on the ‘Add to Cart’ button. You can buy multiple products at once as the items you buy automatically adds to your cart.
Once you have purchased your products, proceed to checkout by clicking the cart button the on the top right.
Submit your shipping address and the other details in the checkout page.
Select the desired payment process and confirm your order.
How will i receive my order ?
- The product will be shipped and delivered to your doorstep.
- The products will be fully sealed and will reach you in perfect condition.
How will i get confirmation that my order has been placed ?
- An email and an SMS with your order information will be sent to you; the order will be accepted and sent to you once your credit card/debit card and address details have been approved and verified unless it’s a COD.
- In a COD order, an email and SMS will be sent to you as soon as you place an order.
Money has been deducted but order has not been placed ?
- Please check your bank/credit card account first to ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days.
- For assistance you can write to us at [email protected], we will be happy to help you out.
I have to cancel my order ?
- COD orders can be canceled directly from the registered account before it gets shipped.
For prepaid orders, please contact our Customer Care at [email protected] to cancel the order and refund your payment. The refund amount will be added to the customer’s bank within 7 Working days.
If the order is shipped already, unfortunately, we wouldn’t be able to cancel it. However, you can refuse to accept the shipment and let us know about it. If you have received the delivery, no worries, you can return the merchandise.
In case you have any changes or edits in your order, please write us at [email protected]
Are there any COD charges ?
- You will be levied a COD charge of Rupees 50 per order if the total order value is less than 500.
For orders more than Rupees 500 the delivery will be made for free.
Is online Transaction safe and secure on Manmarzee ?
- All Credit Card, Debit Card and net banking transactions are processed over a secure encrypted connection, you don’t have to worry about it.